01Information we collect
We only ask for what is needed to deliver coaching and respond to enquiries.
- •Details you submit in enquiry, demo-booking and registration forms — name, email address, phone number, class, target exam and city.
- •Account information when you register for free self-study notes, chapter tests or the Learning Hub.
- •Learning activity such as test attempts, scores, bookmarks and course progress.
- •Standard technical data your browser sends, including IP address, device type and pages visited.
02How we use your information
- •To contact you about demo classes, admissions, fees and academic guidance you requested.
- •To provide access to notes, tests, recordings and progress tracking inside your account.
- •To share academic progress and attendance updates with the parent or guardian on record.
- •To improve our courses, content and website experience.
03Analytics and cookies
We use cookies and Google Analytics 4 to understand how visitors find and use the site in aggregate. You can block or delete cookies in your browser settings; core pages will continue to work, though signed-in features require a session cookie.
04Sharing your information
We do not sell your personal data. Information is shared only with service providers who help us run the platform — hosting, database, email delivery and analytics — and only to the extent needed to provide those services, or where we are required to disclose it by law.
05Children and parental consent
Many of our learners are under 18. Where a student is a minor, enrolment and payment are expected to be made by a parent or guardian, and we correspond with that parent or guardian on academic matters.
06Data retention
Enquiry and account records are retained while your relationship with Prepkunj is active and for as long as needed afterwards for academic, accounting and legal purposes. You may ask us to delete your account and associated learning data at any time.
07Your rights
- •Ask for a copy of the personal data we hold about you.
- •Ask us to correct inaccurate details such as name, class or contact number.
- •Ask us to delete your account and learning records.
- •Unsubscribe from marketing messages using the link in any email, or by writing to us.
08Changes to this policy
If this policy changes we will update the page and revise the 'last updated' date above. Continued use of the website after an update means you accept the revised policy.
Contact us about this policy
- Support@prepkunj.com
- +91 9560517601
- Plot No 14A, Ashiana, Sector H, Lucknow-226012, Uttar Pradesh, India